Quality Technician (Roota)

The Quality Technician will work alongside the Quality and Improvements Coordinator to provide ongoing support to the Technical & Production teams. This role will focus on improving our adherence to quality throughout the organisation, whilst ensuring compliance to all policies, legislation and relative H&S standards.

Job duties, responsibilities and accountabilities:

• Complete internal non-conformance investigations with the Operations Team and implement improvements using  quality tools such as 5 why, cause and effect analysis and 8D
• Input internal non-conformances into the Quality Management System (QMS) and action where required, set tasks etc.
• Ability to read and interpret engineering drawings and specifications, create appropriate quality documentation for order fulfilment, to customer requirements
• Raise concessions with customers and process the documentation within the QMS, where cover is required
• Complete complaint investigations to the satisfaction of the customer and record all information within the QMS
• Assist with maintaining the QMS in line with ISO9001 requirements
• Liaise with suppliers on quality issues and drive performance improvements
• Complete periodic quality control checks on the shopfloor
• Ownership of calibration on all measuring equipment
• Manage the purchasing of new measuring equipment
• Carry out first and second party audits in line with ISO9001
• Raise quality alerts to highlight issues to the shop floor, PDCA’s , Toolbox Talks etc.
• Generate Standard Operating Procedures and Work Instructions with Operations Teams
• Drive process developments that improve quality performance
• Assist with third party audits